David J. Bailey
2319 Scanlon Court
Powell, Tennessee 37849
dbailey2@covhlth.com
865-335-1331
Objective My objective is to secure long-term employment with a reputable and stable company in which I can offer my many years of problem solving experience, training, and expertise in computer/networking services. This organization should provide growth opportunities for my professional development and be an organization where I can have many years of self-fulfillment and accomplishment.
09/96-Present Network/System Engineer
Baptist Health System, Knoxville, TN.
Perform daily system/network maintenance within a large enterprise consisting of three hospitals and twenty local medical clinics. Responsible for all enterprise networking hardware including switches, routers, and firewalls. Installed and maintain Iprism Internet filtering appliance. Installed and administrate Cisco 3005 VPN concentrator. Perform daily network monitoring and troubleshooting with protocol analyzer/sniffer. Perform Domain Admin tasks including maintaining DNS and DHCP. Create, change, and delete Active Directory users and security groups. Basically responsible for all aspects of enterprise LAN and WAN transport including distribution of ip addresses, Internet continuity and filtering, and firewall administration. Administrate Barracuda Email spam filter appliance.
09/94-09/96 Field Service Engineer
IBM, Technology
Service Solutions Division, Bradenton, FL./Knoxville TN.
Performed daily computer/data-communications maintenance for 3000+ contracts within a large geographic area. Installed, configured, and serviced all major brands of computers, printers, and related peripherals. Installed and configured both LAN and WAN hardware, including satellite communication equipment. Surpassed customer satisfaction goals throughout region. Responsible for $80,000+ of local parts inventory.
04/92-09/94 Field Service Engineer
General Electric
Computer Service, Bradenton, FL.
Performed daily computer/data-communications maintenance within large geographic area throughout central Florida. Installed, configured, and serviced many types of computer hardware from desktop pc's to high-end servers. Installed and configured airline ticket printing systems. Worked in strong team oriented environment helping and assisting other technicians in other areas as needed.
06/90-04/92 Computer Repair Technician
National Data
Products, Clearwater, FL.
Performed daily repairs on all major manufactures of desktop computers and related peripherals including monitors, and printers. Managed all aspects of depot repair services including part ordering and inventory control. Calculated service contracts. Maintained warranty reimbursement files and service orders.
06/86-06/90 Computer Repair Technician
Pinellas
Computer Service, St. Petersburg, FL.
Covered a large section of the Bay area providing computer service and maintenance. Managed depot repair center. Built, upgraded, and retailed all types of IBM compatible, clone pc’s. Performed warranty repairs on most major brands of pc’s and printers.
06/83-06/86 Base Administration
Macdill Air Force Base, Tampa, FL.
Launched implementation procedures to automate a large inventory of AF publications and forms. Installed and configured all system hardware and software. Performed daily maintenance, and system backups. Received the Air Force Commendation Medal for my accomplishments on this project.
08/82-06/83 Postal Specialist
Macdill
Air Force Base, Tampa, FL.
Performed daily postal duties within the local base post-office. Received, sorted, and posted incoming mail. Redirected undeliverable mail and distributed PO boxes.
Technology
Certifications Microsoft MCSE 01/08 - Microsoft MCSA 10/07 - Cisco CCNA 03/04 - CompTIA Network+ 12/00 - Pine Mountain Group
NetAnalyst 04/00 - CompTIA A+ 04/95
Manufacturer
Certifications Alcatel - IBM - Hewlett Packard – AST – Okidata – General Electric -
MicroNet
Education
& Training
2000 Pine Mountain Group, NetAnalyst Certification
Training
Atlanta, GA. Certification
Certificate 04/2000
1999 Alcatel, Policy-Based VLAN Design
and Implementation Training
Atlanta, GA. Certificate of Training 12/1999
1993 GTE SpaceNet, Satellite Communications
Training
Manassas, VA. Certificate
of Training 10/1993
1992 General Electric Computer
Service,
Airline Systems Network Training
Norcross, GA. Certificate
of Training 05/1992
1985-86
National Radio Institute of Electronics, Master Course in Computer
Electronics
Tampa, FL. Graduated
with Diploma 06/1986
1982-83 Saint Leo College, Two Years Computer Science
Tampa, FL. No
Degree
1982 US Air Force Technical
Training, Base Administration
Kessler AFB, Biloxi, MS. Graduated
1982
1982 US Air Force Basic Military
Training
San Antonio, TX. Graduated
1982
1981 Jonesville High School
Jonesville, VA. Graduated
1981
References David Ownby-Field Service Engineer (Retired)-IBM-Tarpon Springs, Fl.
727-232-1301
Chester Maze-CIO-The Baptist Health System-Knoxville, TN.
865-986-1702
Benny Sparks-Network Engineer-Covenant Health-Knoxville, TN.
865-293-6112